24/7 responsive, expert support
Event planning is fast-paced, and when challenges arise, you need solutions – fast. Whether it’s troubleshooting a technical issue, learning about new features, or managing unexpected challenges on event day, our team of experts is here to help.
Our multi-touch support system combines cutting-edge AI technology with live chat, a centralized Help Center, and 24/7 toll-free phone support to ensure every question is resolved quickly and seamlessly.
Current EventsAir customer? Simply click the Help icon in the top-right corner of your EventsAir environment to access everything you need.Â
In-platform live support
Connect with our dedicated support team through live chat for immediate, real-time assistance. Our experts are here to provide personalized, hands-on help, ensuring you have all the guidance you need to succeed with EventsAir.
AI-powered assistance
AirBot, our AI-driven assistant, is available 24/7 to deliver instant, accurate answers to your questions – directly within your EventsAir platform. Troubleshoot common issues in seconds and stay focused on your event planning tasks.
Integrated Help Center
Discover our centralized Help Center, packed with FAQs, how-to guides, and video tutorials. Whether you’re a new user or an experienced planner, our resources are designed to help you get the most out of our platform.
Toll-free phone support
Our toll-free phone support is available 24/7, connecting you directly to an experienced support professional. We always recommend connecting with our team via our in-platform live chat for immediate assistance.
APAC: (+61) 1300 236 848
EMEA: (+44)808 189 6555
USA: (+1) 855 236 8486
NZ: (+64) 0800 236 848
Other: (+61) 7 3063 3700
Your data security is our top priority
Built on a security-first design, our platform ensures the confidentiality, integrity, and availability of your data at all times. We are committed to maintaining the highest industry standards, so that you can focus on your events with total peace of mind.
"We have nothing but praise for EventsAir."
They were partners in the truest sense of the word. Everything that we asked them to do they were able to do. They went above and beyond the call of duty.
Andy Rice
Chief Operating Officer at MEI
