We are 24/7 Follow the Sun Support
Our Support Aims to Delight Our Customers
When we say we provide support, we mean it literally. We don’t outsource our technical support, the experts at EventsAIR provide it. We have support teams based in the United States, the United Kingdom and Australia. The event management industry is 24/7, and so are we. We use a dedicated support portal for logging and up-to-the-minute tracking of all support requests. Our portal includes an FAQ library with 100s of topics and links to educational videos. Support is available by phone and email, and our priority support service is available for subscription for times when you are onsite at an event
After 3 years of working with EventsAIR, indeed it has been a game changer for us. The range of functionality, features, and integration of all components of any event, continues to impress our team and allows us to deliver consistently successful outcomes for our customers.
Support and Security
Making sure your event runs seamlessly relies on your technology to be working for you not against you. The EventsAIR platform is hosted on one of the most secure in the world with a guaranteed 99.95% uptime plus a range of productivity and performance enhancement to scale with your event. Add our customized support plans and you have the best event technology solution ensuring you have more successful events.