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Providing the Utmost Support to Our Customers
Our support is provided by EventsAIR experts – we don’t outsource our technical support, and have fully staffed support teams based in the United States, the United Kingdom and Australia. The event management industry never sleeps, and we have a dedicated support portal for logging and up-to-the-minute tracking for all support requests. Support is available by phone or email, and our priority support service is available for subscription for periods of time when you are onsite at an event. Our portal includes a FAQ library with hundreds of topics and links to educational videos.
After 3 years of working with EventsAIR, indeed it has been a game changer for us. The range of functionality, features, and integration of all components of any event, continues to impress our team and allows us to deliver consistently successful outcomes for our customers.
Support and Security
Ensured to have your event running smoothly, EventsAIR is hosted one of the most secure platforms in the world, with a guaranteed 99.95% uptime plus a range of productivity and performance enhancements to scale with your event. Add customized support plans and have the best event technology solutions ensuring you have the most successful events.