June AirWaves – Key Takeaways

Welcome to another installment of AirWaves, our exclusive bi-monthly webinar where we dive into all things EventsAir, keeping you connected and informed.  

Company Update – Chris Ridd, CEO 

June has been a busy month for EventsAir, as we not only attended but also powered two pivotal industry events: Evolve 2024 and MEETINGS 2024. 

The highlight was the 2023 MEA National Awards ceremony taking place in the Hunter Valley alongside Evolve. It was a proud moment for the EventsAir team and our esteemed customers, including Wise Connections, The University of Queensland, ICMS Australasia, and Forum Group Events & Marketing, who all received awards for their exceptional work.  

We were also thrilled to be honored with the “Event Technology of the Year” award – a testament to our dedication to excellence to event tech – a big thank you to MEA and the entire event industry for this honor.  

AirTime 2024 – Bigger and Better 

AirTime 2024 is officially here! We’re excited to announce that AirTime 2024 will be reaching new heights by expanding to four locations worldwide: Los Angeles, Washington DC, Amsterdam, and Brisbane. This expansion is a direct response to the valuable feedback from our North American customers. 

This year, we’re enhancing the AirTime experience to ensure every participant gains practical insights to immediately impact their business. With new dual-stream Masterclasses and Power Streams tailored for varying expertise levels, there’s something for everyone.  

Plus, don’t miss the opportunity to book a 20-minute one-on-one session with an EventsAir Success Specialist – but get in quick, these sessions will fill up fast.  

We’ve also made attending in-person more accessible than ever with significantly reduced ticket prices. But, with registrations increasing incrementally, you will need to book early to secure the best price.  

Our virtual audience will also benefit from a brand new polished, streamlined format. Providing a mix of interactive and on-demand content to provide the best online experience.  

Technology Update – Mehdi Khalili 

Our commitment to robust, reliable, and efficient service delivery has never been stronger, as evidenced by the completion of our Azure Migration project. This year-long endeavor has significantly enhanced our platform architecture and we’re already seeing the following benefits:  

1. Improved security – allows us to detect and protect against an even larger number of security threats  

2. Performance efficiency – the new architecture increases and decreases the scale to cater for the demands on the platform very efficiently  

3. Operational excellence – better monitoring and observability to easily troubleshoot  

4. Reliability – uplifts the availability, resiliency and reliability of the platform 

Product Update – James Flynn 

Attendee App  

This year we are investing heavily in improving the experience for your attendees, with the Attendee App a key area of focus. Our strategic approach ensures we can deliver a variety of solutions to our customers, including the integration of a third-party solution.  

We are pleased to announce that our integration with Entegy has now been successfully road-tested by a very large Association customer. Entegy is a reliable, market-leading app with close feature parity to the current EventsAir Attendee App.  

API  

Our API is going from strength to strength! Over the last few weeks, we’ve had several deployments of new features in the API, including the introduction of membership and contact stores, marketing tags, notes, file uploads, email communications, inventory, attendance, and webhooks.  

To meet the diverse needs of our customers, including those with complex integration needs, we have developed our new enterprise API product. If you’re looking for complex multi-application integration, access to near real-time updates with webhooks, and advanced access to the API, please reach out to your Account Manager today.  

Shape the Future of EventsAir  

Listening to you is a critical measure of our success. In response to your feedback, we are excited to launch AirCrafters, an initiative that goes beyond traditional beta testing. AirCrafters offers you early access and exclusive insights into upcoming features, providing a unique opportunity to influence the development of EventsAir products.  

Sign up as an AirCrafter today.  

Meet our Director of Account Management, Kylie Fisher  

We’re thrilled to welcome Kylie Fisher to our EventsAir team as Director of Account Management. Kylie’s incredible career has been embedded in events – taking her from Sydney to Auckland, and even Dubai and Malaysia. Her wealth of industry knowledge and insights has led her to the transformative power of event technology.  

View some of Kylie’s invaluable perspectives in her interview with Chris below:  

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Stay tuned for our next AirWaves installment in August, and don’t hesitate to reach out to us with any questions or feedback.