Accessibility Statement

Last updated: July 2026

Commitment to Accessibility

At EventsAir, we are committed to making our platform and services accessible to the widest possible audience, regardless of technology or ability. We believe in providing a digital environment that is inclusive, user-friendly, and supportive of equal access for everyone, including individuals with disabilities.    

Current Compliance Status

We recognize that achieving full accessibility is an ongoing journey and are actively working to enhance the accessibility of the attendee experience within the EventsAir platform. 

As of September 2025, our systems and interfaces are already partially compliant with the European Accessibility Act (EAA) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. While several features of our platform meet current accessibility standards, we acknowledge that some parts require further improvement to ensure a fully inclusive attendee experience.  

Ongoing Accessibility Improvements

We are committed to continually improving the accessibility of the EventsAir platform in line with recognized accessibility standards. Accessibility is an ongoing focus across our product development, with enhancements delivered through a structured program of continuous improvement.

  • Attendee App: We have completed a significant accessibility uplift across the Attendee App, enhancing more than 60 components to align with WCAG 2.2 AA requirements. An Accessibility Conformance Report (ACR) is available upon request.
  • Interactive Sites: We have completed a comprehensive accessibility uplift to Interactive Sites, delivering a more modern and intuitive experience for all users. An Accessibility Conformance Report (ACR) is also available upon request.
  • Event Websites: Following a comprehensive accessibility review, we have implemented and verified a range of accessibility improvements across our Event Website builder and its components. The platform continues to utilize semantic HTML and modern accessibility best practices, supporting screen readers and other assistive technologies.
  • Remediation Plan: Prioritizing remediation efforts to further enhance accessibility across attendee facing areas of our platform, with a focus on functional support for keyboard navigation and screen reader compatibility.  
  • Development Updates: Enhancement of our design, development and QA processes to ensure continuous improvement.  
  • Accessibility Audit: Conducting a third-party accessibility audit to provide certification in line with the WCAG 2.1 Level AA guidelines, along with identifying and prioritising any gaps and providing relevant documentation.   
  • Regular Ongoing Audits: Committing to regular testing of our platform using both automated tools and manual evaluations to proactively identify and resolve accessibility issues.  

Timeline

We have achieved significant milestones in our accessibility journey with the completion of major accessibility enhancements across our Attendee App, Interactive Sites and Event Websites.

Accessibility will remain an ongoing focus as we continue to enhance our platform through future development cycles, regularly reviewing and improving functionality to support evolving accessibility standards and user needs.

Our long-term objective is to maintain alignment with the European Accessibility Act transition period through to 28 June 2030, ensuring EventsAir continues to provide an accessible, inclusive and user-friendly experience for everyone.

Feedback and Support

We welcome feedback on the accessibility of our platform. If you encounter any barriers or have suggestions for improvement, please submit feedback through our Accessibility Feedback Form below. 

Accessibility Feedback Form

If you have any questions about our Accessibility Statement, need assistance, or would like to provide feedback, please use the form below. Your input helps us build a more inclusive experience for all users.