We Tried the Best Event Survey Software for 2024
Collecting feedback is essential for improving events, yet only 55% of event marketers use surveys to measure attendee satisfaction.
Many event organizers miss out on valuable insights that could enhance future events. Whether it’s a conference, corporate event, or virtual gathering, post-event surveys provide critical information about attendees’ experiences.
Choosing the right event survey software helps capture real-time feedback, measure satisfaction, and uncover insights to optimize future events. So, in this EventsAir guide, we’ve highlighted the top tools available for your event survey needs.
What is event survey software?
Event survey software collects and analyzes feedback from event attendees before, during, or after an event. It’s a digital tool that simplifies gathering opinions and measuring satisfaction to optimize future events based on data, not hunches.
These platforms offer features like:
- Customizable questionnaires
- Real-time data collection
- Reporting and analysis tools
Some platforms (like EventsAir) include survey capabilities as part of their all-in-one event management suite, simplifying the process for planners by keeping everything within a single platform. Others may require standalone survey solutions that integrate externally, which can add complexity depending on the tools used.
Why is event survey software important?
- Improves future events through data-driven decisions.
- Measures attendee satisfaction to optimize content and logistics.
- Boosts attendee engagement by addressing feedback directly.
- Encourages repeat attendance by creating better experiences.
- Generates positive word-of-mouth, enhancing event reputation.
5 Best event survey software solutions
- EventsAir
- SurveyMonkey
- Slido
- Typeform
- Mentimeter
1. EventsAir
EventsAir is an all-in-one event management platform with integrated survey capabilities. It’s designed for professional planners handling complex in-person, virtual and hybrid events. With over 350,000 events powered worldwide, EventsAir offers a comprehensive solution for the entire event lifecycle.
Key Features
- Real-time session surveys: Add session surveys to gauge interest, gather post-session feedback, and capture instant insights, with various question types available.
- Post-event surveys: Gather meaningful insights from attendees with built-in post-event survey tools.
- Mobile event apps: Provides attendees with event information, schedules, and interactive features on their smartphones.
- Analytics & reporting: Offers comprehensive data analysis and customizable reports for measuring event success and attendee engagement.
- Attendee engagement: Facilitates interactive sessions, live polling, and Q&A to boost participant involvement and gather real-time feedback.
- Check-in & badging: Streamlines the attendee check-in process and enables efficient on-site badge printing.
- Event registration: Manages the entire registration process, from sign-ups to payments and confirmations.
- Lead management: Captures and organizes attendee information for post-event follow-ups and marketing initiatives.
- Event networking: Enables attendees to connect with each other, fostering valuable interactions and community building.
Pros
- Comprehensive, all-in-one platform
- Excellent for complex and large-scale events
- Built-in post-event survey solutions and real-time feedback tools
- Supports hybrid and virtual event features
- Extensive integration options
Cons
- Slight learning curve for first-time users
2. SurveyMonkey
SurveyMonkey is a versatile survey platform widely used for collecting event feedback.
It offers a user-friendly interface with customizable templates, making it suitable for event planners of all experience levels. While not specifically designed for events, its flexibility allows for effective pre-, during, and post-event surveys.
Key Features
- Customizable templates: Offers pre-designed survey templates that can be tailored for specific event needs, from NPS to attendee satisfaction surveys.
- Question logic: Allows dynamic surveys that change based on respondents’ previous answers, creating a more personalized experience.
- Multi-channel distribution: Supports sharing surveys via email, social media, embedded links, or QR codes, ensuring wide audience reach.
- Real-time results: Delivers immediate access to survey responses, allowing organizers to make quick adjustments or analysis as data rolls in.
Pros
- User-friendly interface with customizable templates
- Supports event survey automation
- Wide range of question types and logic
- Integrates with event management platforms
Cons
- Limited design customization
- Some advanced features locked behind premium plans
3. Slido
Slido is an audience interaction platform that excels in real-time engagement during live events. While primarily known for its Q&A and polling features, Slido also offers tools for gathering immediate feedback, making it valuable for capturing attendee sentiment throughout an event.
Key Features
- Live polling: Allows creation and launching of real-time polls for immediate audience feedback during sessions, perfect for interactive event segments.
- Q&A management: Lets attendees ask questions and vote on their favorite ones, making it easier for speakers to address the most popular queries.
- Word clouds: Visualizes audience feedback or thoughts in real-time, displaying common answers in an engaging format that sparks conversation.
- Surveys: Supports both pre-event and post-event surveys, helping gather comprehensive feedback and analyze audience sentiment during the event
Pros
- Great for real-time audience interaction
- Easy to integrate with presentation software
- Offers features for live polling and Q&A
- Helps with real-time event sentiment analysis
Cons
- Limited use for post-event feedback
- Not as robust for in-depth event survey reporting
4. Typeform
Typeform is a versatile survey tool known for its sleek, conversational interface.
While it’s not specifically designed for events, its engaging format and customization options make it an excellent choice for creating pre- and post-event surveys that attendees actually want to complete.
Key Features
- Hidden fields: Enables pre-filling of survey fields with known information, making the survey more personalized for each attendee.
- Video integration: Supports embedding video content within surveys, ideal for gathering feedback on specific sessions or presentations.
- Quiz functionality: Allows event organizers to create scored quizzes for engagement or knowledge checks during or after the event.
- Response visualization: Provides visually appealing, real-time data visualizations, making it easy to share insights quickly with stakeholders.
Pros
- Beautiful and engaging survey design
- High response rates due to conversational format
- Easy to use and customize
- Supports integration with other event tools
Cons
- Limited advanced analytics features
- Can be time-consuming to set up compared to simpler tools
5. Mentimeter
Mentimeter is an interactive presentation and polling platform that excels in real-time audience engagement. While primarily designed for live interaction, its features make it a powerful tool for gathering instant feedback during events, making it particularly useful for in-session surveys and quick polls.
Key Features
- Real-time polling: Gathers instant feedback during live sessions, helping presenters adjust content based on real-time audience sentiment.
- Interactive presentations: Enhances traditional presentations by incorporating live questions and polls directly into slides.
- Audience-paced presentations: Allows participants to control the pace of the presentation, ideal for self-guided surveys or feedback sessions.
- Instant visualization: Provides real-time data visualization, such as word clouds or graphs, offering immediate insights into audience responses.
Pros
- Excellent for real-time interaction and engagement
- Visual and user-friendly interface
- Ideal for live event polling apps and quizzes
- Provides instant feedback and audience insights
Cons
- Not well-suited for post-event survey solutions
- Limited question formats
Generate better event insights with EventsAir
Event survey software is crucial for gathering attendee feedback and improving future events. We’ve reviewed five top tools: EventsAir, SurveyMonkey, Slido, Typeform, and Mentimeter. Each offers unique features for different event needs and budgets.
Choose a tool that aligns with your specific requirements, whether it’s comprehensive event management, versatile surveying, real-time engagement, or visually appealing forms. Consider factors like ease of use, integration capabilities, and scalability when making your decision.
Ready to enhance your event feedback process? Request a demo of EventsAir today.
